Returns
Please email all return inquiries to sales@wartechllc.com or you may contact your local sales representative in your area.
In order for a product to be refunded & returned, the following requirements apply:
-
If products are damaged during shipment please contact us immediately upon arrival.
-
If a product becomes faulty during the manufacturer warranty period please email us or contact your local sales representative and we will review, return, and replace the product.
-
All returns must have an RMA number authorized by Wartech Industries Customer Service Department and labeled on the outside of the package. Orders returned without this RMA number will be rejected and returned to the sender at the cost of the distributor.
How do I receive an RMA number?
Return Authorization requests may be sent to sales@wartechllc.com
Order Cancellations
Once an order leaves our warehouse, the order may no longer be cancelled. If a cancellation is requested by the customer, please contact your local sales representative or email sales@wartechllc.com to request cancellation.
Orders cancelled prior to shipment will not be charged (this includes shipping & handling fees).